Terms and Conditions

Acceptance of Terms By accessing and using Olivia’s Travel Agency website or booking any travel services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the website or our services. Service Scope Olivia’s Travel Agency provides personalized travel planning, booking assistance, and itinerary design for both domestic and international trips. All bookings are made in collaboration with third-party vendors such as airlines, hotels, and tour operators, whose terms and conditions also apply to your purchase. Booking and Confirmation A booking is considered confirmed only after full or partial payment has been received and you have received an official confirmation via email. Any special requests, including room preferences or dietary requirements, are subject to availability and vendor approval. Payments All payments must be completed through the approved methods available on the website. Prices are quoted in local currency and are subject to change based on exchange rates, taxes, or supplier adjustments. Failure to complete payment within the given timeframe may result in cancellation of the booking. Cancellations and Refunds Cancellation requests must be submitted in writing. Refunds, if applicable, are subject to the cancellation policies of the respective airlines, hotels, or service providers. Olivia’s Travel Agency may charge a service fee to process cancellations. Non-refundable bookings or last-minute cancellations may not qualify for refunds. Travel Documents and Responsibilities It is the traveler’s responsibility to ensure that all travel documents, including passports, visas, and health certificates, are valid for the duration of the trip. Olivia’s Travel Agency is not liable for delays or denial of entry due to incomplete or invalid documentation. Changes and Modifications In certain cases, travel itineraries may need to be modified due to weather conditions, operational issues, or supplier decisions. Olivia’s Travel Agency reserves the right to make necessary adjustments while ensuring alternative arrangements of equal or greater value whenever possible. Liability Disclaimer While Olivia’s Travel Agency strives to provide the best travel experiences, it acts only as an intermediary between clients and service providers. We are not liable for any losses, damages, or injuries resulting from acts of third parties, natural disasters, or events beyond our control. Insurance and Safety Travel insurance is strongly recommended for all travelers to cover unforeseen events such as trip cancellations, medical emergencies, or lost luggage. Olivia’s Travel Agency does not assume responsibility for any incidents that occur during the trip. Privacy and Data Protection Personal information collected through the website or during the booking process will be handled in accordance with our Privacy Policy. We are committed to safeguarding your data and using it solely for the purpose of providing travel services. Intellectual Property All content, including text, images, and graphics on this website, is the property of Olivia’s Travel Agency and may not be copied, distributed, or used for commercial purposes without prior written consent. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where Olivia’s Travel Agency operates. Any disputes arising under these terms shall be resolved in local courts. Amendments Olivia’s Travel Agency reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website or services after changes are made constitutes acceptance of the revised terms.